French Level 2
Upcoming Sessions
Cancellation Policy
Cancellation/Refund/Attendance Policies: If your learner misses a class meeting, you are not entitled to a refund. If you miss 3 consecutive class meetings without communicating with the teacher, you forfeit the class fee and the teacher may cancel the class or withdraw your learner. Your teacher may, however, transfer your learner to another available section, or provide a class recording, at their discretion. If your learner has not joined the meeting 10 minutes after the class’s start time, the meeting may be cancelled, at the teacher’s discretion. This is considered a missed meeting and you are not entitled to a refund. Refunds are not guaranteed in the event that your learner misses a past or future class meeting due to a schedule conflict, and will depend on the class-specific refund policy. Teachers may transfer you to another section of the same class with your consent. If your learner’s meeting time changes because of daylight saving time starting or ending for several world regions, you are not entitled to a refund if they’re unable to attend. Please review your learner’s schedule ahead of time to ensure you know when classes are meeting. Donations made will not be refunded. Refunds can only be issued to the original form of payment used for your purchase, and they cannot be issued to a different card. In the case that the original card is closed or no longer active for any reason, you may need to contact your bank or credit card company to retrieve the funds. In select cases, you may not be able to retrieve your refund, but we will offer you a gift card or apply a credit to your account instead. Our team will provide you with specific guidance in these cases. Note that in the rare case a parent requests an excessive number of refunds, they may be disqualified from receiving future refunds.
Contact Details
140 Sun Valley Drive Southeast, Calgary, AB, Canada